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Industry guide

Professional Services

Accounting, audit, tax, company-secretarial and legal firms sell time — yet much of it disappears into onboarding, chasing documents, deadline tracking and billing. AI automation frees fee-earners for chargeable work.

Signs to listen for

What you’ll hear from owners.

If someone mentions any of these, it’s worth an introduction.

Slow, manual client onboarding and endless chasing of paperwork.

Statutory deadlines tracked in spreadsheets — a real penalty risk.

Staff key data from invoices, statements and forms by hand.

Partners lack real-time visibility of capacity, utilisation and profitability.

No need to diagnose it. Just introduce them and we’ll take it from there.

What we can automate

8 places we can help.

01

Client Onboarding & Collection

A guided portal collects documents with automated reminders.

Guide document collectionAuto-remindersClassify what arrives
EmailDocumentsPractice System
Onboarding time cut sharply; smoother client start
02

Document Reading (OCR)

AI extracts and classifies data from invoices, statements and forms.

Extract document dataClassify & fileHuman review step
OCRDocumentsAccounting
Major time savings on data entry; higher accuracy
03

Proposal & Engagement Generation

Auto-generate tailored proposals and engagement letters from scope.

Draft proposalsGenerate engagement lettersTrack e-sign
DocumentsEmailCRM
Proposals out same day; higher win rate
04

Deadline, Compliance & Approvals

Automated deadline tracking with escalating reminders and audit trails.

Track statutory deadlinesEscalate remindersStructured approvals
CalendarPractice SystemEmail
Penalties avoided; clear accountability
05

Invoicing & Payment Reminders

Automated invoice generation and polite, escalating reminders.

Generate invoicesEscalating remindersReconcile payments
AccountingEmailPayments
Lower debtor days; recovered admin time
06

Internal SOP & Knowledge Assistant

An assistant answers procedure and policy questions from firm materials.

Answer SOP questionsCite firm materialsOnboard new staff faster
DocumentsMicrosoft 365Slack
Less rework; senior time protected
07

Utilisation & Capacity Analytics

Staff productivity, utilisation and client-profitability dashboards.

Utilisation by staffCapacity planningClient profitability
Practice SystemGoogle SheetsAccounting
Higher utilisation and realisation
08

Partner Dashboard

Standardised workflows feed a live view of jobs, deadlines and profit.

Job status trackingDeadline overviewProfitability view
Practice SystemAccountingDashboards
Faster reviews; fewer bottlenecks
Example workflow

Engagement lifecycle.

How the pieces fit together once it’s running.

  1. 01

    Proposal sent

    Auto-generated from scope and e-signed by the client.

  2. 02

    Onboarding

    The portal collects and reads incoming documents.

  3. 03

    Work & review

    Workflow tracks tasks, reviews and approvals.

  4. 04

    Deadlines

    Compliance reminders fire automatically before due dates.

  5. 05

    Bill & collect

    Invoices are issued and payment reminders sent.

Is it a fit?

Who this works best for.

Great fit

Multi-fee-earner firms with recurring clients and deadlines.

Know one? Introduce them ↗
Probably not yet
  • A sole practitioner with a handful of clients.
  • No recurring compliance or document workload.

Not sure? Introduce them anyway. We’ll tell them honestly.

Typical outcomes

What this can mean.

30–50%
Less onboarding/admin time
100%
Deadline visibility
10–20%
Higher utilisation
3–6 mo
Typical payback

Illustrative ranges to guide conversations, not guarantees. Results vary by business size, current systems, data quality and scope.

Often pairs with
Client PortalSecure document exchange
Practice & BillingSystem integration
Knowledge BaseFirm-wide build
Marketing AutomationLead & referral capture
Know someone?

Know a firm like this?

You don’t need to diagnose the problem. Introduce them to us and we’ll take it from there.

WhatsApp +60 11-5506 4690 · hello@framworq.com
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